AI can support business and business architecture in many ways. Turning companies AI-driven is easier than trying to turn society like the entire city to AI-driven. In companies people working at least in theory voluntarily. And they are following rules and regulations voluntarily. The best thing about AI is that it can follow orders and sort data very effectively.
The AI-based bookkeeping can see if there are problems with some customers. It can follow that the payments that should do. Are truly done and it can follow are payments from the customers sometimes late. And especially if the payments are simultaneously late that data is interested in the managers. And if some customer is somehow problematic. The AI can tell also that kind of thing.
In the case of a problematic customer, the most important thing is to find out what makes the customer so problematic. When we are facing a case where the customer sends reclamations very often. We must find out are those reclamations true. Sometimes customers are giving unnecessary reclamations but sometimes own customer service is bad. And the thing is that in the case where the person is starting to explain.
Why some customers are not satisfied, there is a possibility that people are telling things other ways than it goes. They might forget that they said something that should not say. Or they might tell about things that should not tell outside the office time. And if the beginning of the conflict is outside the working time there is a need for very high courage to acknowledge to confess that kind of thing.
If some customer service operator has spoken bad things about customers outside the working time in some restaurant or bar. That can cost the career of that person. So would you believe that the person who has many benefits in the working life wants to confess things like bad behavior or threats? There are also cases that salesmen are selling goods or services at too low prices.
And when the bills are coming, that causes problems. So that thing can cost the entire career of the person. When the boss is kicking that kind of person out there is many things. That is coming to the mind of that customer service person. And finding out truth and lies is important to record the discussions. The AI can also send information on the prohibited promises and illegal activities like threats or things like racist speak to the juridical section and government officials.
If there are problems with things like telephone behavior the AI can make the report of that thing. It can also follow things like what kind of words are used in the telephone discussions during work time. And the best thing is that AI can close the computers and telephones when the work time is over. That company that owns the data handling tools has the right to prohibit the use of the company's property outside the working time.
And if there is no working time the systems can be closed. And the remote work and overwork should be contracted before they will start to do. The workers should buy their computers and mobile telephones for personal use. Prohibiting and denying the use of the company's computers and telephones on the outer side of promised working time is the thing that denies the possibility to do "fake overworks".
The fake overwork means that persons just playing computer games and salaries are coming from overwork. That is not done before. Denying the use of the company's computer in free time and limiting the use of it. Makes also it possible that the user would not load it full of pornography or some illegal material. In that case, all data used with the company's computers travels through the company's server and firewall by using VPN. That filters prohibited homepages and help to focus the work.
If people who work in the company are not following those rules. The managers of the company can divorce them. The term artificial intelligence can mean many things. It can mean the learning system. Or it can mean an interactive system. The interactive management system is the thing that reminds people that they must do something. If the interactive calendar is connected to a mobile telephone. That can remind people that there are things to do. That kind of application is Google Calendar.
But the calendar can connect with the voice synthesizer and if the person uses the handsfree that can say. That user has some markings in the calendar. The effectiveness of that kind of system depends on how much data it can use. The interactive management calendar can also have data if there are some phone calls to call. And it can observe are they done as they should. The artificial intelligence can follow the speech during the competition and if there is something that should not be like threats or promises that are not allowed to make, it can tell that to the manager.
The idea is that the system also follows that the things that should do are made as they should do. If we are thinking the artificial intelligence as and following the working time. Well, we know that sometimes people are late. But if the person is always late or the miss of the time to come to work is very long that thing requires explanation. So the system can ask the reason for that. And if the problem is some kind of accident or traffic problem the AI can check those things. The easiest way to make that thing is easy.
Traffic control and transport operators will send the disturbing of traffic to the companies automatically. In the simplest model. The users who need that data can order the newsletter where is the data about the unusual things in the traffic. The problem is that secretaries must also remember to see and write that data in the forms. And they have also other missions.
The updates for the bulletins for problems and changes that are reported in those homepages are made by using some kind of form. When the updater will fill the form. It also sends the data to the email for the people and organizations that order those letters. When the data is input in a certain form it can easily drive to computers automatically. Those letters would download to the server. And the system can check if the excuse is true. The system can also ask at the beginning of the week. If there is some predictable being late or need to go earlier.
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